Estelle v. Gamble Essay Example | Topics and Well Written Essays - 1500 words

Estelle v. Gamble - Essay Example tates of America have been stained with cases of disparity and discriminatory malpractices while handling criminal cases, judgements and corrections respectively (Teitelbaum & Wilensky, 2009). The case of Estelle v. Gamble, however, hovered on top of the later substance, which indeed, marks the end of the procedure for dealing with crime. It is meant to implement correctional duties but not to inflict pain or act in an extra-judicial manned upon the prisoners. The inhumane behaviour that inflicted extreme medical torture and emotional suffering on Mr. Gamble while he was incarcerated could, therefore, finally cause an intense court case that ensured progressive alteration in the corrections departments of the United States of America. The hands-of-doctrine had concentrated thoughts on the correctional law in United States during the nineteenth century. The United States courts had regarded prisoners as â€Å"state’s slaves) and many judges believed that inmates had no rights given that they had been forfeited because of their crimes. Therefore, they did not interfere with the actions of correctional institutions since they believed that would constitute a violation of the principle of separation of power. In perspective, they did not want to intervene in the affairs of the authority of the executive branch that administer prisons. This is where the case of Estelle v. Gamble had created the greatest noticeable change, and they came to acknowledge that the courts had the right and duty to find resolutions over the constitutional claims of prisoners. The BOP (Federal Bureau of Prisons), had created a handbook in a bid to change the prisons system in a manner that would ensure healthy standards of living was created to be responsible for confining offenders in correction institutions that are humane, safe, secure and cost-efficient. As part of their duties, they are responsible for delivering necessary healthcare to prisoners in accordance with proper and reasonable

Religion Assignment Example | Topics and Well Written Essays - 750 words

Religion - Assignment Example The earliest founding can be traced back to 1897. As of now, it claims to have more than 5 million members worldwide. Its current bishop is Charles Blake. The website contains the following information in the About Us section : Founder and Church History, Affirmations, Doctrine, Seal, and Its Officers. The website also presents its numerous departments such as legal, marketing, Pastor’s and Elders Council, National Mens’ Conference, International Women’s Department and Church Growth and Development. The site also shows its Products and Services such as COGIC bookstore, COGIC publishing house, and Charities. COGIC Charities supports mission programs in 58 countries and provides $100,000 worth of scholarships annually. It does not limit its support to members of its organization since it also provided a grant to Save Africa’s Children. It can be implied from reading the website that COGIC takes pride in being a colored religious organization. Apparently, COGIC is a large religious organization with abundant funding since it has its own Bible College and Theological Seminary. COGIC also presents in its website the various activities it is involved with such as COGIC charities and bridging the digital divide. Presently, its website features the â€Å"Hijacking of Civil Rights Legacy† which is an argumentative position against homosexual marriage. It also posted a response on the human rights declaration with a severe apologetics on marriage. COGIC can be considered a moderate religious group since it sticks to the essentials of Christian doctrine in its statement of faith. In fact, it regards the bible as its only source. However, it can be considered moderate since it has been involved in social agenda such as alleviation of poverty through its north Michigan COGIC and Faith Community mortgage company, making donation to victims of calamity, and publicly commenting on social issues such as Human Rights and Civil Ri ghts. The website UUA.org

Experiments in Quantum Mechanics

Experiments in Quantum Mechanics The theory of quantum mechanics developed when the classical theories of mechanics and electromagnetism were unable to provide explanation to the characteristics of atomic structure and electromagnetic radiation  (Rae, 2008). The appearance of quantum mechanics resulted in the emergence of a principle that has the ability to describe the nuclei, proton and neutron (Rae, 2008). Quantum theory has two sides, the first is the mathematical side and the second is the conceptual side. The mathematical side has been successful in estimating the atomic and subatomic phenomena, while the conceptual side â€Å"has been a subject of endless discussions without agreed conclusions† (Thankappan, 1993). 1.0 Double Slit Experiment It is known that when particles are emitted through two slits two bands are formed, while when waves are passed through two slits interference pattern is formed on the back wall. When the crest of the first wave meets the trough of the second wave, the two waves cancel each other and destructive interference occurs which result in appearance of dark lines. On the other hand, when two crests or two troughs of the wave meet each other construction interference occurs and bright lines are formed. The elegant difference is blurred by quantum mechanics. When a stream of electrons passed through one slit, a single band is formed, but when electrons emitted through two slits an interference pattern is formed, but how could a piece of matters create an interference pattern like waves? Physicists thought that particles bounced each other and created the interference pattern. This time they decided to shoot the electrons one at a time, by this method it is impossible for electrons to interfere with each other. After a time the same interference pattern is formed. The conclusion was that the single electron leaves as a particle and becomes a wave of potential then it goes through both slits and interferes with itself to hit the wall like a particle (The particle is in two places at once), but mathematically it is even stranger that the electron goes through both slits, it goes through neither, it goes through just one slit or it goes through just the other. All of these possibilities are in superposition with each other (Khutoryansky, 2013). (Perimeter Institute, 2012) Figure 1.0 Double-slit apparatus showing the pattern of electron hits on the observing screen building up over time. This made the physicist completely puzzled and they decided to install a measuring device by one slit to see which slit the electrons actually pass through, but the quantum world is far more mysterious than they could have imagined. The electron decided to act differently because it felt that the observer watched it. When they observed the electron, the electron went back to behave like a little marble, it produced a pattern of two bands and not many interference pattern as it was expected. Physicists were Perplexed, they asked what is the matter? Is it Particles or waves? (Khutoryansky, 2013) After a while they have discovered that, when the electron was observed the wave function was collapsed. 1.1 The Explanation of double slit experiment A Physicist called Max Born, one of the founders of quantum mechanics came up with a new idea for what the wave equation described. Born said that the wave is not a smeared out of electron or anything else previously encountered in science. Instead, he declared that electrons are something about a probability wave (Probability distribution), that is Born argued that the size of the wave that any location predicts the likelihood of the electron being found there. Where the wave is big that is not where most of the electrons are, that is where the electrons are most likely to be, and that is very strange, so the electron on its own sees a jumble of possibilities (Khutoryansky, 2013). â€Å"You are not allowed to ask where is the electron right now, but you are allowed to ask if I look for the electron in this little particular of space, what is the likelihood I will find it there, and that bugs anyone!†(Peter Fisher, 2012). Finally, it is shown that the implication of this experiment is that matter can have both wave and particles properties. This is known as â€Å"Wave-Particle Duality† or â€Å"Dual Nature of Particles† This is proposed by Louis de Broglie in 1923 leading to the birth of modern day quantum mechanics. Exhibiting particles or waves characteristics depends if a detector is observing the matter or not. The second implication of the double slit experiment is that the outcomes of macroscopic events can be affected by observation. This is because macroscopic objects are composed of microscopic particles acting as either waves or particles (Lejuwaan, 2010). These facts lead to the emergence of De Broglie equation as shown in (1.1) and (1.2) (1.1) (1.2) Where is the wavelength, is Plancks constant, is the frequency, and E is the total energy of the particle (Phillips, 2003). The equations (1.1) and (1.2) are equivalently equal to (1.3) (1.4) Where is the modified Planck’s constant (), k is the angular wave number (and is the angular frequency ( (Phillips, 2003). The comparison between planets in a solar system and electrons in an atom was no longer reasonable. De Broglie’s hypothesis led to the development of quantum mechanics and subsequently the Schrà ¶dinger equation. It is important to know the equations (1.1) and (1.2) to understand the concept of the Schrà ¶dinger equation that will be discussed in the next section. 2. The Schrà ¶dinger wave equation Quantum mechanics is all about solving the Schrà ¶dinger equation. There are many Schrà ¶dinger equations, each physical scenario for which you want to apply. Quantum mechanics has its own Schrà ¶dinger equation, they are all slightly different and all require slightly different solution techniques. The reason why there are many different Schrà ¶dinger equations is that the situation over under which you want to solve the Schrà ¶dinger equation enters the Schrà ¶dinger equation as a potential function and we know that potential function influence the physics of quantum mechanics. The Schrà ¶dinger equation is a wave equation that describes the behavior of particles by taking account the fact that matter also has these wave-like properties. â€Å"The role of the Schrà ¶dinger equation in quantum mechanics is analogous to that of Newton’s Laws in classical mechanics. Both describe motion. Newton’s Second Law is a differential equation which describes how a classical particle moves, whereas the Schrà ¶dinger equation is a partial differential equation which describes how the wave function representing a quantum particle ebbs and flows. In addition, both were postulated and then tested by experiment† (Phillips, 2003). The Schrà ¶dinger wave equation helped in the emergence of quantum mechanics and Erwin Schrà ¶dinger was the reason of establishing an equation that considered as one of the fundamentals of quantum mechanics (Freiberger, 2012). There are two forms of the Schrodinger equation, the first form is time dependent Schrà ¶dinger equation and the second form is time independent Schrà ¶dinger equation (The Schrodinger Wave Equation, n.d.). 2.1 Time dependent Schrà ¶dinger wave equation: (1.5) Where is the imaginary unit, is the modified Planck’s constant (), indicates a partial derivative with respect to time t, is the wave function of the quantum system, and is the Hamiltonian operator (Wikipedia, 2014). (1.6) Where m is the mass of particle, V is the potential energy and is the Laplacian. The equation (1.5) is the general equation, while the equation (1.6) is the â€Å"single non-relativistic particle† of the time dependent Schrà ¶dinger equation. By solving time dependent Schrà ¶dinger equation, we can determine the probability of detection of particle in some region as a function of time (Phillips, 2003). 2.2 Time independent Schrà ¶dinger wave equation: Time independent Schrodinger equation is used more than time dependent Schrodinger equation, because the time is measured on a small scale. â€Å"The time-independent Schrà ¶dinger equation predicts that wave functions can form standing waves, called stationary states† (Wikipedia, 2014). The time independent Schrà ¶dinger equation has another important use that is making the time dependent Schrà ¶dinger equation to be solved easily once the stationary states are predicated by the time independent Schrà ¶dinger equation (Phillips, 2003). Eψ (1.7) (1.8) The equation (1.7) is the general equation, while the equation (1.8) is the â€Å"single non-relativistic particle† of time independent Schrà ¶dinger equation. 3. The Role of Quantum Mechanics in Structure-Based Drug Design Most drugs are very small molecules compered to their targets that are enzymes. In order for drugs to take its effect it has to bind to the active site of the enzyme. We can think about this as an engine that has moving parts that moving, and a little drug get stuck in the gears of the engine and hence the entire engine stopped working. This is how drugs are working. In order to design drug pharmaceuticals must know much information about the active site of the enzyme; it will help them a lot if they have a very high-resolution structure so they can know the active site of the enzyme. There are important enzymes whose structure is strange such as catalase which shown in figure (1.9) and it will be easier to design drugs if the structure of the active site is known (Kalyaanamoorthy and Chen, 2011). Over many decades, specialists used the high technological abilities to displace the hard obstructions that they faced along the path of drug discovery. This allowed them to improve the methods of drug design (Kalyaanamoorthy and Chen, 2011). There were many computational approaches that used at different stages of drug design process. These computational approaches were successful in decreasing the number of ligands (â€Å"a molecule such as drug that binds to receptor† (Dictionary.com, 2014).) In addition, in form the computational approaches helped in reducing the period and costs of drug discovery. The computational approach that we will discuss about is the structure-based drug design (SBDD). It is a method that depends on 3-D structures of biological targets. SBDD has two phases; hit identification and lead identification. The first phase is about exhibiting powerfulness against the target by the recognition of chemical compounds called â€Å"hits†. â€Å"Whereas, the latter engages evaluation of the screened hits to identify the promising lead molecules before proceeding toward a large-scale lead optimization†(Kalyaanamoorthy and Chen, 2011). On of the most successful examples of the history of SBDD is the development of human immunodeficiency virus (HIV) proteinase inhibitor (Meyer and Swanson et al., n.p.). 3.1 Target Identification Identifying the right target is only the first stage of a long process. Scientists need to find a protein or gene that is associated with the disease (Kalyaanamoorthy and Chen, 2011). Proteins come from genes, and it is easier to study genes than to study proteins. One approach to find a new drug target, involves comparing the genes of healthy individuals with those of people with the disease. The differences between two genetics maps can help to generate hypotheses in which proteins or lack of thereof cause the disease. It is also possible to do the opposite, by changing one gene at a time in cells or simple organisms, and then observing the resulting effects that will happen, so it called the phenotype of the mutation. If the phenotype has some similarity with the disease’s states, it can give ideas about the possible relation between the mutated gene and the disease. The third approach of target identification is to start already with a bioactive substance such as a natural medicine used in traditional medicine, a compound from basic research or known drugs with unexpected effects (Kalyaanamoorthy and Chen, 2011). When targets are identified they, another process occurs which called drug validation. Drug validation is on of the most important steps in SBDD; many drugs that failed were because it was not checked by â€Å"drug validation process† (Hughes and Rees et al., 2011). When the target and the active site have been identified then the hit discovery process starts. One of the successful validation tools is the transgenic animal (animals that carry foreign genes) as they allow observing the phenotypic endpoints (Hughes and Rees et al., 2011). 3.2 Hit Identification When the targets are discovered and being checked for target validation, the next step is hit identification. Hit identification is about getting a small molecule that has some of the initial properties that pharmaceuticals want in their final drugs. It is very early in the process of a drug discovery. The â€Å"hit† is defined as a molecule that binds to the target. There are some ways that used to determine identify the hit. One way is to start with a natural substrate and to make it drug-like. The second way is to design a De novo hit by SBDD. This way works if pharmaceuticals are familiar with the binding site as well as the protein structure. High throughput screening (HTS) is a process that aims to find inhibitors for the targets by using rapid assays. With HTS there is no need to be familiar with the nature of chemotype likely to have activity at the target protein (Hughes and Rees et al., 2011). HTS is considered as one of the main processes for hit identification (Hug hes and Rees et al., 2011). The disadvantage of HTS is that it requires a lot of materials and time to do a huge combinatorial space (high cost) (Hughes and Rees et al., 2011). When starting with HTS pharmaceuticals need to screen a lot of molecules to find a drug. HTS screens more than hundred thousand to million compounds or even more than a million compounds (Hughes and Rees et al., 2011). Most of the molecules will not be active against the â€Å"biology†, while a large number of molecules will be active against the â€Å"biology† and the process keeps going until there is only one molecule that is active against the â€Å"biology† 3.3 Hit to Lead Phase â€Å"Hit to lead† phase is an elevated level of SBDD phases. It helps pharmaceuticals to get closer to a drug that is safe and efficacious in people because it helps to identify compounds with improved potency (Hughes and Rees et al., 2011). â€Å"A lead compound is a compound that demonstrate a desired a biological activity on a validated molecular target† (Pharmacelsus GmbH, 2013). The key thing about the hit to lead phase is to identify compounds that is not only binds to the protein, but they in fact work inside a cell, and they show the selectivity in a cell (Hughes and Rees et al., 2011). The key aspect of hit to lead stage is a repeated process in which it not only shows that the compound works in a biochemical assay, but it also demonstrate that it works effectively and selectively in a cell-based assay (Hughes and Rees et al., 2011). Therefore, it can go through the cell membrane, reach the target inside the cell, and engage that protein in a cell-based assay. In starting the hit to lead phase, the compounds start off with potencies that are weaker than pharmaceuticals would like. What pharmaceuticals looking for is compounds that will make the medicinal chemistry that will improve the potency of the hit compound at least a factor of ten, and ideally a factor of twenty in the biochemical assay (Kalyaanamoorthy and Chen, 2011). Also, pharmaceuticals look for things to start off with from the hit stage that have weak cellular potency, but with medicinal chemistry that correlates with the biochemical potency mentioned above (Kalyaanamoorthy and Chen, 2011). Furthermore, it drives the cellular potency to be more potent in the cell. This is all toward the goal that pharmaceuticals want to get potent compounds that are cell active. Also, there are several other important properties such that, if Pharmaceuticals do not want the compound to bond to other off-target that may cause toxicity then they prefer compound to have potency that at least ten-fold weaker to the closest related target. We will not discuss in detail. Knowing the active site is a very important thing in drug designing, there are several ways that used to determine the active site for unknown drugs active sites. 4. Quantitative Structure-Activity Relationship (QSAR) The quantitative structure-activity relationship (QSAR) is considered as one of the earliest approaches to drug design. This approach is all about finding a relationship between how active the compound is as a drug and the physical activities of the compound. The fundamental principle of QSAR is that the change in structural properties of the compound can lead to a change in the biological activities of the compound. QSAR allowed us to determine where approximately the drug settles in the human body. This is determined by a physical property that used which called the distribution coefficients between octanol and water (is the ratio between the concentration of a compound in the mixture). â€Å"QSAR depends on bulk properties of the potential drug molecules† (Moore, 2002). A new method is emerged, it is called 3D-QSAR, 3D-QSAR is considered to be an effective tool in the design of pharmaceuticals drugs that helps to connect the activity of a molecule with the properties that d epends on a special part of the molecular structure. We superimpose by a computer a set of molecules that we know their activities. By this method, the set of molecules with similar groups will be in the same place. Furthermore, a small box is drowned that divided into lattice of n points along each side and 200pm apart from each other (Moore, 2002). The box contains all the molecules. A box containing one molecule is shown in figure 2.0 5.1 QM/MM studies of pharmaceutically relevant targets In this section we will discuss about an experiment that Alessio and Marco (2012) did to show that QM/MM could predict the binding orientation of a reference inhibitor. The experiment is all about the interaction of fatty acid amide hydrolase (FAAH) and carbamic acid aryl ester inhibitors (URB524) (Lodola and De Vivo, 2012, pp. 337-362). â€Å"In general, SBDD depends on the accuracy of ligand docking, and the ability to identify binding modes† (Lodola and De Vivo, 2012, pp. 337-362). When FAHH is docked with URB524 inhibitors, there are two possible of this docking. Tools that applied in drug discovery were not able to distinguish between the two binding orientations. On the other hand, when QM/MM was used to model the inhibitor binding process, it made such a good success in revealing that (Lodola and De Vivo, 2012, pp. 337-362). QM/MM calculations showed that, the second orientation was energetically preferred. This QM/MM calculation’s suggested that the notably higher barrier in the first orientation led to an unstable product. (Lodola and De Vivo, 2012, pp. 337-362). By QM/MM we can gain a detailed understanding of the binding site interactions, and hence QM/MM can contribute practically to drugs design. On the other hand, although QM/MM gives a detailed understanding of the binding site interactions, QM/MM has not yet played an important role in drug designing. Due to the high computational abilities that QM/MM has, it looks like that QM/MM will be a main and an indispensable tool in drug design in the recent years.

Interest Groups :: Political Special Interest Groups

Interest Groups Interest Group is defined as "an organized body of individuals who try to influence public policy." This system is designed so that interest groups would be an instrument of public influence on politics to create changes, but would not threaten the government much. Whether this is still the case or not is an important question that we must find out. Interest groups play many different roles in the American political system, such as representation, participation, education, and program monitoring. Representation is the function that we see most often and the function we automatically think of when we think of interest groups. Participation is another role that interest groups play in our government, which is when they facilitate and encourage the participation of their members in the political process. Interest groups also educate, by trying to inform both public officials and the public at large about matters of importance to them. Lobby groups also keep track of how programs are working in the field and try to persuade government to take action when problems become evident when they monitor programs. The traditional interest groups have been organized around some form of economic cause, be it corporate interests, associates, or unions. The number of business oriented lobbies has grown since the 1960s and continues to grow. Public-interest groups have also grown enormously since the 1960s. Liberal groups started the trend, but conservative groups are now just as common, although some groups are better represented through interest groups than others are. There are many ways that the groups can influence politics too. The increase in interest group activity has fragmented the political debate into little pockets of debates and have served to further erode the power of political parties, who try to make broad based appeals. PACs also give money to incumbents, which means that incumbents can accumulate large reelection campaign funds, that in result, discourages potential challengers. As a result, most incumbents win, not because they outspend their challengers, but because they keep good potential opponents out of the race. Conservatives are one of the big groups that influence politics and for many reasons.   Ã‚  Ã‚  Ã‚  Ã‚  Conservative thinking has not only claimed the presidency; it has spread throughout our political and intellectual life and stands poised to become the dominant strain in American public policy. While the political ascent of conservatism has taken place in full public view, the intellectual transformation has for the most part occurred behind the scenes, in a network of think tanks whose efforts have been influential to an extent that only five years after President Reagan's election, begins to be clear.

Qualities of a Good Manager

A manager is defines as a person who controls an organization or part of an organization. Today, big companies are searching high and low for a person who is qualified to be a good manager. A normal manager only takes the responsibility of leading and guiding his employees on a daily basis. However, a good manager ventures into opportunities and bring the best in others.In my opinion, a good manager should be implemented with a few certain qualities. First of all, a manager should have the quality of intelligence. He or she must prepare themselves with every aspect of knowledge about their work field. This is to overcome the problems that he might face in the future.A company has rules and regulations that the employees have to follow. A good manager should have the quality of obedience. This is because a good manager is an example towards others. He or she must understand that as he leads by example, his employees are likely to follow him. For instance, if a manager always submits h is paper works late than his employees will also do the same. This can cause lack of productivity for the company.The next quality a good manager should have is integrity either towards themselves or others. A good manager should avoid unethical behavior such as bribery, stealing company’s money or even selling confidential information about the company towards the opponent company. A wise man once said that a manager is like the base of a tower, if the base is broken, the tower will topple down. A good manager should be honest and trustworthy so that the employees can work together to bring the best in their work.A good manager should also have the quality of caring. A good manager views himself as part of the team and treats his employees with respect. This proves that a good manager should concern about his employees’ lives, inside and outside the workplace but that does not mean, the manager should be bustle into the employees’ personal business.Last but not least, a good manager should oppose the quality of hard-working. A bad manager occasionally stalling to send his worksheets, does not give full commitment in his work and prefer easy tasks assigned to him. Thomas Edison once said that â€Å"There is no substitute for hard work†. This proves that a good manager should implements hard works in his work in order to produce outstanding results.In conclusion, a good manager should incorporate with these qualities to perform well in their job. Although nowadays, it seems hard to keep up with these ethics demands but sometimes a person should take big risk to achieve big success.

Mini Marketing Plan Essay

Introduction Marketing Plans work when they are based on unique, meaningful marketing strategies that focus on the current needs and desires of a target customer. Ten Steps to Marketing Success 1. Finding your niche —-Market Segmentation/Unserved or Underserved customers —-Size, Usage, Benefits, Lifestyles, Occupation, Distribution Channels, Geography, Income, Social Class, Personality, Age, Family size, etc. (Examples-Demographics, Market Surveys, etc.). 2. Becoming better than your competition —-Customers have choices. In order to become better than your competition, you must know the competition. You can respond to a competitive advantage by creating another equally important advantage for your company. —-Visit competition, telephone competition, use telemarketing, get feedback from your salespersons. —Review RMA, D&B Financial info and other relevant information sources. 3. Develop a strategy —-Focus on creating a marketing strategy and tactics. —-Set marketing objectives and goals. —-Create a strategy to meet these goals. (write a rough marketing plan) 4. Find enough customers —-Advertising, Direct Mail, Mailing lists, trade shows, networking, dealer networks, personal sales calls, etc. 5. Find the right location —-Highly visible location, with sufficient traffic count, if relevant. For retail, who are the other tenants in the center or mall? How close is your closest competitor? What are the demographics of this location? 6. Motivating customers to take action —-Implementation of marketing strategies—utilize marketing mix determined in planning stage of marketing plan. Set targets and goals for sales reps if relevant. 7. Communication Measurement —-Measure effectiveness of marketing mix. Set up tracking mechanism for all sources of revenues. Review regularly and make necessary changes. Change product mix and/or pricing as required. 8. Making the sale —-Nothing matters unless sales are made. Set targets and goals for sales reps, review sales figures each week and review source of sales. Adjust as necessary—quickly! Update products and merchandise regularly. Don’t fall in love with any product—let your customers dictate. —-Compare actual sales vs. projections regularly. 9. Managing the sales force —-Refine sales rep hiring practices. —-Develop solid sales force training, conduct regular sales meetings, and review sales performances monthly. After first year of experience, let sales reps participate in goal setting and sales targets. 10. Marketing Plan —-Use all the above elements to assist in writing a creative, detailed marketing plan. ** Marketers need to re-evaluate their strategy every year to respond to changes in customers and markets.

Free Essays on Call Of The Wild

Call Of The Wild The main character of the novel, The Call of the Wild, is a St. Bernard and Scotch Shepherd mix, named Buck. As I read the book, I found out that Buck can be very loyal and trustworthy to his master, if his master is loyal to him. Also, at times I found that Buck could turn into an enraged beast very easily. At home, which was a large house called Judge Miller’s Place, in the sun kissed Santa Clara Valley in California, Buck ruled over all of the dogs that were there. Buck was Judge Miller’s inseparable companion, until a man named Manuel, who was one the gardener’s helpers, committed a treacherous act. In order to cover his Chinese lottery gambling debts, he stole Buck from his sound sleep and brought him to a flag station called College Park. There, the exchanging of money took place. Buck was loaded onto an express car to Seattle. On his way to Seattle, he found that a man in a red sweater repeatedly beat him. From then on, Buck would never forget his experiences. In that part of the book, I found out that Buck was now an enraged animal and could only be tamed by repeatedly being hit with a club or a whip. At this point of the book, I was thinking about Judge Miller. He would’ve sent out a message or an investigation in order to find Buck. The trip to Seattle must of taken days and by then, Judge Miller would’ve been worried sick about his inseparable companion. As the story goes on, Buck’s first experience of snow left him feeling pretty stupid. When the train got to the station in Seattle, two men named Perrault and Francois bought him. Buck was then taken to the Yukon where he was trained to be a sled dog. There were other dogs that Buck had grown to know well during his training. In a matter of time, Buck became a great sled dog. Francois and Perrault took the huskies and mix breeds from Dyea Beach to... Free Essays on Call Of The Wild Free Essays on Call Of The Wild Call Of The Wild The main character of the novel, The Call of the Wild, is a St. Bernard and Scotch Shepherd mix, named Buck. As I read the book, I found out that Buck can be very loyal and trustworthy to his master, if his master is loyal to him. Also, at times I found that Buck could turn into an enraged beast very easily. At home, which was a large house called Judge Miller’s Place, in the sun kissed Santa Clara Valley in California, Buck ruled over all of the dogs that were there. Buck was Judge Miller’s inseparable companion, until a man named Manuel, who was one the gardener’s helpers, committed a treacherous act. In order to cover his Chinese lottery gambling debts, he stole Buck from his sound sleep and brought him to a flag station called College Park. There, the exchanging of money took place. Buck was loaded onto an express car to Seattle. On his way to Seattle, he found that a man in a red sweater repeatedly beat him. From then on, Buck would never forget his experiences. In that part of the book, I found out that Buck was now an enraged animal and could only be tamed by repeatedly being hit with a club or a whip. At this point of the book, I was thinking about Judge Miller. He would’ve sent out a message or an investigation in order to find Buck. The trip to Seattle must of taken days and by then, Judge Miller would’ve been worried sick about his inseparable companion. As the story goes on, Buck’s first experience of snow left him feeling pretty stupid. When the train got to the station in Seattle, two men named Perrault and Francois bought him. Buck was then taken to the Yukon where he was trained to be a sled dog. There were other dogs that Buck had grown to know well during his training. In a matter of time, Buck became a great sled dog. Francois and Perrault took the huskies and mix breeds from Dyea Beach to...

Who Has Control Over Your Child Essays - Dispute Resolution

Who Has Control Over Your Child Essays - Dispute Resolution Who Has Control Over Your Child Who Has Control Over Your Child? If you turn on the television at around seven-o clock at night, you will see plenty of violent shows. This violence on television affects the behavior of children, causing their play to become more aggressive. American parents do not exercise enough control over their child's television viewing habits, often using the television as a sort of electronic baby-sitter. Violence is everywhere in the world of entertainment. Most of the movies in the theaters contain at least a little bit of violence. Even the popular Star Wars series contains violent content, such as murder, torture, and dismemberment. Television cartoons also contain violence, such as Wyle E. Coyote getting run over by a truck and getting up unhurt, that affects the way children behave. When I was a child, my siblings and I watched about five to six of hours of television per week, but from the beginning, our parents explained to us the difference between reality and fantasy. We knew the real world was not the same as what we saw on television and at the movies. In contrast, my cousins now watch about an average of ten hours of television per week and their parents have not quite explained this concept to them very well. They have not quite grasped the concept of reality versus fantasy. I have four young cousins. Their ages are twelve, ten, eight, and seven years old. During the day, the two younger ones watch several hours of television. When the two older ones come home from school, they immediately park themselves in front of the television for the next two hours. Their younger brothers always join them. My cousins usually watch cartons that have fighting scenes. Sometimes they try to mimic what they see. So, they start fighting. At first, it is playful, after a while, the fighting gets a little more serious. At this point, I usually hear one of my cousins crying because someone hit him too hard. This happens almost every day. Their parents do not seem to notice what effect these television shows have on their sons. My four young cousins think that violence is the answer to all problems. For example, if they do not get what they want from another sibling, they sometimes hit or threaten to hit that sibling. They think that if they resort to violence, they will always get their way. I know of several solutions that will help parents control what and how much their child watches. First of all, they have to talk with their child about what the difference between reality and fantasy is. Understanding a childs grasp of reality versus fantasy will help parents decide what shows he or she is mature enough to watch. Secondly, there are other activities that a child should participate in besides watching television. For example, parents should encourage them to take up new hobbies to occupy their afternoons after they finish their homework. Children should also be encouraged to do more reading instead of watching television at night. Reading helps to expand a childs vocabulary and will help them do better in school. Thirdly, parents should buy a television that has a v-chip installed into it. By around the year 2000, most television will have this as a part of its standard feature. The v-chip locks out certain channels or shows that contains violence. Only parents can u nlock this function by entering a special code. Some parents might argue that they would not have time to monitor their childs viewing habits because they work all day. Another argument might be that they do not have enough money to buy a television that has a v-chip installed in it. Another parent might argue about their child going over to their friends house to watch something that they are not allowed to watch at home. How can they keep their child from doing this? If I were a parent, I would be concerned about my childs future. If a child is aggressive as a child they will mostly be very aggressive as an adult. This is one reason why so many crimes are committed. Secondly, ever adult has

Profile of Pierre de Coubertin, Modern Olympics Founder

Profile of Pierre de Coubertin, Modern Olympics Founder Pierre de Coubertin (January 1, 1863–September 2, 1937) was the founder of the modern Olympics. His campaign to promote athletic activities began as a lonely crusade, but it slowly gained support and he was able to organize the first modern Olympics in Athens in 1896. He was a founding member of the International Olympic Committee  and served as its president from 1896 to 1925. Fast Facts: Pierre de Courbertin Known For: Founding of the modern Olympics in 1896Also Known As: Pierre de Frà ©dy, Baron de CoubertinBorn: January 1, 1863 in Paris, FranceParents: Baron Charles Louis de Frà ©dy, Baron de Coubertin and Marie–Marcelle Gigault de CrisenoyDied: September 2, 1937 in Geneva, SwitzerlandEducation: Externat de la rue de ViennePublished Works:  Olympism: Selected Writings, Università ©s Transatlantiques, Ode to Sport (a poem)Awards and Honors:  Gold medal for Literature, 1912 Olympics, nominated for Nobel Peace Prize, 1935Spouse: Marie RothanChildren: Jacques, Renà ©eNotable Quote: â€Å"When I restored the Olympiads, I did not look to what was nearby; I looked to the far-off future. I wanted to give the world, in an enduring way, an ancient institution whose guiding principle was becoming necessary for its health.† Early Life Born on January 1, 1863, in Paris, Pierre Fredy, Baron de  Coubertin was 8 years old when he witnessed the defeat of his homeland in the Franco-Prussian War. He came to believe that his nation’s lack of physical education for the masses contributed to the defeat at the hands of Prussians led by Otto von Bismarck. In his youth, Coubertin was also fond of reading British novels for boys that stressed the importance of physical strength. The idea formed in Coubertin’s mind early on that the French educational system was too intellectual. What was  desperately needed in France, Coubertin believed, was a strong component of physical education. Historical Context for His Lifework Athletics were becoming increasingly popular through the 1800s, after a long prior period when Coubertins society was essentially indifferent to sports- or even considered sports to be a frivolous diversion. Scientists in the 19th century began touting athletics as a way of improving health. Organized athletic endeavors, such as baseball leagues in the United States, were celebrated. In France, the upper classes indulged in sports, and young Pierre de Coubertin participated in rowing, boxing, ​and fencing. Coubertin became fixated on physical education in the 1880s as he became convinced that athletic prowess could save his nation from military humiliation. Travels and Study of Athletics In the 1880s and early 1890s, Coubertin made several trips to America and a dozen trips to England to study the administration of athletics. The French government was impressed with his work and commissioned him to hold athletic congresses, which featured events such as horseback riding, fencing, and track and field. A small item in the New York Times in December 1889 mentioned Coubertin visiting the campus of Yale University: His object in coming to this country is to make himself thoroughly acquainted with the management of athletics at American colleges and thereby to devise some means of interesting the students at the French University in athletics. The Founder of the Modern Olympics The ambitious plans of Coubertin to revitalize the educational system of France never really materialized, but his travels began to inspire him with a far more ambitious plan. He began thinking about having countries compete in athletic events based on the Olympic festivals of ancient Greece. In 1892, at a jubilee of the French Union of Athletic Sports Societies, Coubertin introduced the idea of a modern Olympics. His idea was fairly vague, and it seems that even Coubertin himself did not have a clear idea of the form such games would take. Two years later, Coubertin organized a meeting that brought together 79 delegates from 12 countries to discuss how to revive the Olympic Games. The meeting established the first International Olympic Committee. The committee decided on the basic framework of having the Games every four years, with the first one to take place in Greece. The First Modern Olympics The decision to hold the first modern Olympics in Athens, at the site of the ancient Games, was symbolic. It also proved to be  problematic, as Greece was embroiled in political turmoil. However, Coubertin visited Greece and became convinced the Greek people would be happy to host the Games. Funds were raised to mount the Games, and the first modern Olympics began in Athens on April 5, 1896. The festival continued for 10 days and included events such as foot races, lawn tennis, swimming, diving, fencing, bicycle races, rowing, and a yacht race. A dispatch in The New York Times on April 16, 1896, described the closing ceremonies the previous day under the headline, Americans Won Most Crowns. The King [of Greece] handed to each winner of a first prize a wreath fashioned of wild olive plucked from the trees at Olympia, and laurel wreaths were given to the winners of second prizes. All of the prize winners then received diplomas and medals... .[T]he total number of athletes who received crowns was forty-four, of whom eleven were Americans, ten Greeks, seven Germans, five French, three English, two Hungarians, two Australians, two Austrians, one Dane and one Swiss. Subsequent Games held in Paris and St. Louis were overshadowed by Worlds Fairs, but the Stockholm Games in 1912 returned to the ideals expressed by Coubertin. Death During World War I, Coubertins family suffered hardships and fled to Switzerland. He was involved in organizing the 1924 Olympics  but retired after that. The final years of his life were greatly troubled, and he faced severe financial hardships. He died in Geneva on September 2, 1937. Legacy Baron de Coubertin gained recognition for his work promoting the Olympics. In 1910, former President Theodore Roosevelt, visiting France after a safari in Africa, made a point of visiting Coubertin, whom he admired for his love of athletics. His influence on the institution he founded endures. The idea of the Olympics as an event filled not merely with athletics but great pageantry came from Pierre de Coubertin. So while the Games are, of course, held on a scale far more grand than anything he could have imagined, the opening ceremonies, parades, and fireworks are very much ​a  part of his legacy. Finally, it was also Coubertin who originated the idea that while the Olympics can instill national pride, the cooperation of the worlds nations may promote peace and prevent conflict. Resources and Further Reading â€Å"Americans Won Most Crowns: Olympian Games Closed with the Distribution of Wreaths and Medals.† New York Times, 16 April 1896, p. 1. archive.nytimes.com.de Coubertin, Pierre, and Norbert Mà ¼ller. Olympism: Selected Writings. Comità © International Olympique, 2000.

You Decide Case Study Example | Topics and Well Written Essays - 250 words

You Decide - Case Study Example On the other hand, the circuit that Teddy appealed to overturned the ruling with claims that Pollard had failed to report the case earlier and that the discipline given to Pollard was deserved. The circuit court offered that Teddy reinstates Pollard in which Pollard appealed and refused the offer. The company under the Civil Rights Act is liable to protect its employees from sexual harassment. The organization is liable to ensure that all employees obtain the necessary education on these acts and have an environment that favors their ability to report such cases in a manner that may not jeopardize their life in the organization. The company is liable for the actions of their employees if they fail to take actions on them these include the actions of the supervisors in perpetrating or condoning the act. The worst-case damages to Pollard that could be imposed on the organization would include the back payments that the employee requires plus the inclusion of jail term to the employees involved. One of the most prominent rewards in sexual harassment included the case against President Bill Clinton and Paula Jones. In this case, Paula Jones was rewarded damages of $850000 short of an apology as prescribed by law (Fablo). These indicate how heavy the damages may prove in sexual harassment cases. Title VII, as applied in the Civil Rights Act, adopted in 1964 aims at protecting employees against any form of discrimination at the workplace. The Act covers sexual discrimination, discrimination on a racial basis, religion origin, or color. In the case scenario presented, Title VII would apply in consideration of the facts including the sexual harassment that Pollard suffered at work. According to the Act, the discrimination in relation to sex or gender of an employee is well described with various cases having set precedence in the field (Twomey, p.431). A number of cases have set precedence for

Health Systems and Healthcare Systems Coursework - 3

Health Systems and Healthcare Systems - Coursework Example In the health care too, the kind of leadership that has to be put in use will affect the system differently. Some of the component of the health care system that will be affected includes, the movement for reforms, the kinds of services that will be offered to the general public and also the quality of the resources and services that is put in use. However, as it is known, there is no universal management system. Contextual factors which includes things like political and socio-economic systems (Dorros, 2006, p. 5). Regardless of the nation that intends to perform health care reforms, the following questions have to be answered in order to arrive at the most plausible answers; when , what kind and from whom does one get the health care from? Who caters for the health care? how much can they be able to give?, and who paid how much and for doing what? For a country like Nigeria, the resources are not that available and there are numerous instances of corruption. Moreover, the health care system of Nigeria, not every member of the organization is educated to the level that is required. If Autocratic kind of leadership is employed, it is likely that it would not be efficient since there are limited number of doctors and more patients and nurses. It will make it significantly hard to for the leader of a health institution. If the Faire Laissez kind of leadership is employed in Nigeria’s health care system, there will be increased incidence of corruption in the health care system. It is because of this that it is necessary that such a method of leadership should not be put in place. Also the workforce is that which needs to be pushed around so as to perform tasks. An autocratic kind of leadership is bound to inhibit innovation and creativity if applied in the health care system. The participative leadership style seems a little bit beyond the integrity level of Nigeria and should be viewed as something that can be done in the future,

Introduce the two companies and explain the difference between a b2b Essay

Introduce the two companies and explain the difference between a b2b company and a b2c company - Essay Example is a B2B company since it provides manufactures and supplies microprocessors necessary for computer manufacturing companies such as Dell, HP, Samsung, Sony etc. On the other hand Dell is a B2C company since the products manufactured by this company is sold directly to the consumers. B2B and B2C companies differ in terms of marketing mix, product ranges, marketing communication, pricing and distribution Product, Price, Place and Promotion are considered as the four major elements of marketing mix (Ritcher, 2012). Intel is one of the major semiconductor chip manufacturers in the world. It supplies many types of semiconductor chips including microprocessors to prominent computer manufacturers as well as electronic devices manufacturers. Therefore, the company is targeting only the major manufacturers of electronic devices such as Dell, Sony, HP, Lenovo etc. Unlike B2C companies, B2B companies or Intel is operating through channel partners in different market. For example, LG, Lenovo, Dell and Zenith are some of the channel partners of Intel in different markets (Mody, 2007). Intel has a variable pricing strategy across the world. Since the company enjoys monopoly in some markets, it has the ability to fix the prices of its products in such markets. As in the case of B2C companies, Intel also use various promotion strategies to get more market share. â€Å"In 2006 Intel launched a fi ve-year campaign known as the ‘World Ahead Program’. This initiative is geared toward an increase in digital literacy, research, and development†(Flores, 2008). Dell on the other hand has a wide range of products such as workstations, desktops, desktops, tablets, etc. The company is marketing its products directly to the consumers with the help of advertising and promotion strategies. Promotion plays a big part in Dell’s marketing mix even though it plays less significant role in Intel’s marketing mix. Variable pricing mechanisms were implemented by dell in different markets based

Discuss how your ovservations support or contradict these writings Essay

Discuss how your ovservations support or contradict these writings - Essay Example It is true that when sometimes one person is stuck working on a project in solitude that they perhaps may run into a brick wall and not be able to think outside of the box. When working as a team, new ideas flow from all different directions. The only problem with this collaboration is that sometimes it can create conflict with in a group work setting. To manage conflict, it is important that everyone works together to communicate ideas effectively so that they can create something innovative. It often takes one leader to take charge of a project in order to manage it and to get everyone else on board with the idea. On the contrary, the article states that psychologists Mihaly Csikszentmihalyi and Gregory Feist have conducted studies where â€Å"the most spectacularly creative people in many fields are often introverted,† and that they are â€Å"not joiners by nature,† (Cain). This can be true for many as well. Some people may have the type of personalities where they like to take do something on their own. This may be because they are a little bit of a control freak and know that if they want something done right, then they have to do it themselves. There are a world full of people who operate best under this situation. They can do their own thing on their own time and at their own pace in order to get something done and to get it done to their own personal satisfaction. Sometimes doing something by yourself is very gratifying because you can take full credit for what you have accomplished. I believe that it is possible to be creative within a group. It does take some effort to be heard. Depending on the size of the group, one person may have a great idea and someone else can expand on it, making it even bigger and better. For others, they may feel put on the spot if they are asked to throw in their own thoughts and they come to a blank simply because of the pressure that working in a group can result in.

David irving Essay Example | Topics and Well Written Essays - 250 words

David irving - Essay Example His main works are The Destruction of Dresden (1963), Hitlers War (1977), Uprising! (1981), Churchills War (1987), and Goebbels: Mastermind of the Third Reich (1996). Through his writings he has tried to revive the negative image of Nazi’s and Hitler. He has denied the happening of holocaust and in his book Nuremberg: The Last Battle (1996) he claims that nearly 46,000 names that were reported to be dead in the concentration camps died of disease and were not murdered (Evans, 2002). Claims like these and his consistent denial of Holocaust, hatred towards Jews and his support for Hitler and Nazi’s through his writing has lead to him to face legal suites. Experts and other historians claim that all his work is no substance and depict his own ideology. Even though he claims and discoveries in his are sensational and true, the common opinion among the academic world is that it is all lies and made up. As a result of his denial of the holocaust and for consistently portraying false and negative information, he was sentenced for three years in 2006. I believe that he is one of the great minds and writers of the 20th century but channeled all his work and energy towards negativity. His intellectual wisdom and writing could have made a positive impact on the world if he had developed a positive ideology about events during his

Strategic Covert Action Essay Example | Topics and Well Written Essays - 500 words

Strategic Covert Action - Essay Example Having the aforementioned accurate information will help a state to identify a point of priority and to respond accurately and appropriately [by for instance funding, making legislation, using diplomacy, and/ or engaging in military combat or proxy war] (Loch, 1989, 75). In the event that an intelligence agency is the same that uses secret information to carry-out executive decisions to engage in covert action, there is likely to be an absence of accountability. Again, the conflict that this trend is likely to herald is the usurpation of the roles of the foreign affairs docket and its offices. When an intelligence agency uses secret information to carry-out executive decisions to engage in covert action other important aspects such as accountability and oversight are easily bypassed and excesses become a reality. There is a strong and clear point of convergence between the use of covert action support the practice of state-craft and the use of covert action to carry out actions to further security, military, economic, and business interests. This makes it impossible to disassociate the use of covert action from supporting the practice of state-craft and furtherance of security, military, economic, and business interests. This is because covert action supports the practice of state-craft [achieving, consolidating and wielding power to control outcomes, actors, issues and events in international relations]. Indisputably, this power is also used to consolidate and perpetuate a state’s security, military, economic, and business interests. The specific subject of covert action has suffered a lack of serious and in-depth study because of the failure to produce theoretical concepts to explain instruments of foreign policy such as diplomacy, trade and force. It is because of this failure to address the theoretical concepts to explain instruments of foreign policy that the

David irving Essay Example | Topics and Well Written Essays - 250 words

David irving - Essay Example His main works are The Destruction of Dresden (1963), Hitlers War (1977), Uprising! (1981), Churchills War (1987), and Goebbels: Mastermind of the Third Reich (1996). Through his writings he has tried to revive the negative image of Nazi’s and Hitler. He has denied the happening of holocaust and in his book Nuremberg: The Last Battle (1996) he claims that nearly 46,000 names that were reported to be dead in the concentration camps died of disease and were not murdered (Evans, 2002). Claims like these and his consistent denial of Holocaust, hatred towards Jews and his support for Hitler and Nazi’s through his writing has lead to him to face legal suites. Experts and other historians claim that all his work is no substance and depict his own ideology. Even though he claims and discoveries in his are sensational and true, the common opinion among the academic world is that it is all lies and made up. As a result of his denial of the holocaust and for consistently portraying false and negative information, he was sentenced for three years in 2006. I believe that he is one of the great minds and writers of the 20th century but channeled all his work and energy towards negativity. His intellectual wisdom and writing could have made a positive impact on the world if he had developed a positive ideology about events during his

Compare and contrast essay Essay Example for Free

Compare and contrast essay Essay Brown Brothers; How Negative Stereotypes Affect Polynesian And Maori In New Zealand My demographic is: high school cleaning ladies, fast food burger-making, factory boxpacking, rubbish truck drivers, bus drivers, taxi drivers, sober drivers and living off the pension joy riders — I am a dropout. These are all ideas raised and challenged by Joshua Iosefos 2011 viral speech, Brown Brother. Brown Brother is one of three texts that will be examined, compared and contrasted in this essay. The second text, Manurewa, is a short film based on the South Auckland murder of Navtej Singh, a liquor shop owner. The third text is Fish Heads, a short story written by Aparina Taylor, that focuses on a group of Maori boys who live in the city. The media is a huge culprit for the negative stereotyping that has been brought upon pacifica people. Brown people are more than what they are portrayed to be through media. Films such as Manurewa reinforce many of the negative stereotypes that have been brought upon Pacific people. The stereotype of brown people is a negative one, one of unemployment, one of crime, one of violence. In Manurewa each one of these stereotypes were portrayed. The men in the short film were all unemployed, all committed crime and all showed violence. â€Å"Bro Town, Sione’s Wedding, and do I have to mention the GC? Now I dont mean to condescend I mean these shows are great, dont get me wrong but can anyone explain: will there ever be a time when our representation goes deeper than putting our own people to shame?† Joshua Iosefo, in his Brown Brother speech, spoke about this issue – how the media represents brown people in a negative light. He highlights how these types of shows create and enforce the stereotypes that brown people now have to live by. While these shows are meant to entertain, this negative reinforcement only show the bad side of Polynesian and Maori people. One of the major themes of the film Manurewa is about people being trapped by low expectations and invisible boundaries. People can become trapped from attaining success, trapped from fulfilling their potential, and trapped from being heard. The message in the film Manurewa is that not all brown  people are bad, but the expectations that their stereotypes have created for them along with the people that they are surrounded with often leads to them making horrific mistakes. In this true story, a good person has been surrounded with unemployed, violent people and ultimately ends up committing a murder. In the beginning of the film the boy shows that he does have love and passion in his heart through feeding and nurturing the horse. After the murder the three older men are happy and excited but the boy was completely distressed about what he had done. These two scenes clearly show that the boy is a good person who simply made a bad mistakes because of the people that he was surrounded by. When Joshua Iosefo performed Brown Brother at the Tedx conference, he explained how brown people are trapped because of expectations, and surroundings. Meaning that the expectations that have been set from the stereotypes as well as the people that they are surrounded by impact greatly and almost trap brown people from success. He used a box as an example, where he explained that each side of the box needs to be kicked down in order for Maori and Polynesian people to succeed. People need to make the change themselves through their own actions. Brown people need to stop being what the stereotypes expects them to be and need to start proving that they are better than the stereotype. In the short story, Fish Heads the Maori boys are short of money but they do not let this stop them. All four boys are employed, they all work for the little money that they have and they show that there is no reason to live the way that the stereotype expects them to live. They are not violent, they do not commit crimes and they do not drink alcohol excessively. They respect people and they are happy living a simple wholesome life. Similarly, Joshua Iosefo talks about beating the stereotype, about standing up and showing that you are better than the stereotype. â€Å"You can do all things through Christ, Philippians 4:13. You are more than capable. And I don’t say that just to make you feel better, I say that because I know. Cause your creator told me to tell you so. Yo u will go places, you will tell stories, so do not feel afraid or alone for your God and your family and your home will forever be inside the marrow of your bones. So do not fret, do not regret. For where you go, you take us with you. Brown brother, do not be afraid to be the first, the first to graduate, the first to climb, the first prime minister,  or the first good wife — brown brother, do not be afraid to be the change. Not in skin tone or colour, but a change in mindset. From one brown brother, to another†. These are the powerful words that Joshua pointed at people living under the expectations that the stereotype has set for them. This powerful message is aimed st those who have been beaten by the expectations that have been set by the stereotype. The three texts, Manurewa, Brown Brother and Fish Heads clearly illustrate that there are negative stereotypes and low expectations for Polynesians and Maori in New Zealand. These stereotypes can lead people to feel that they are stuck and defined by their stereotype. Joshua Iosefos speech, talked of the stereotype that was his demographic but also said that Polynesians needed to be responsible for overcoming or changing this stereotype. In the film Manurewa, the inability for Isaac to escape from this cycle of negativity lead the once caring teenager to associate with bad people and ultimately lead to him murdering an innocent man. Whereas in contrast, the text Fish Heads showed that if people are r emoved from negative environments and influences, they are able to live in a non-stereotypical way.

Customer Loyalty in the Restaurant Industry: Nandos

Customer Loyalty in the Restaurant Industry: Nandos Topic: How customer loyalty can be increased in the restaurant industry? The case of Nandos. Why customer loyalty is important? What Nandos is doing and how it can be better develop? Loyalty marketing, loyalty programs, how to manage it? Techniques? Benefits? Problems? Conclusion. Loyalty Marketing: Definitions Of Customer Loyalty The main change concerns in the organization of marketing activities are certainly one of the more remarkable doctrines marketing. The concept of traditional marketing put at the centre of its priorities the creation of a preference for the service, the needs and desires of consumers. The marketing approach, as observed in the theory and practice in recent years focused more on the notion of exchange and the relationship is the focus of analysis. More recent approaches of marketing focus on the customer and make the quality of the relationship the key to loyalty. Indeed, a quality relationship inhibits choice and represses the effect of preferences. Thus, the relationship with the client becomes a primary concern managerial and academic. The market-oriented generates necessary behaviours to create superior value delivered to customers (Kohli and Jaworski 1990) and place the interests of the client first (Deshpande et al. 1993) for a continue satisfaction, permanent, which undergone constant refinement. This satisfaction is no longer about the only service provided by the company, but includes elements of the relationship, such as trust and commitment. For this, we seek an ongoing relationship and oriented in the long term in the context of a relationship marketing (Dwyer, Schurr et Oh 1987, Sheth et Parvatiyar 1994) and in this context that develops loyalty policies (Dawkins and Reichheld 1990). Kyner and Jacoby (1973) define loyalty as follows: Loyalty is defined as a behavioural response bias because non-random (not spontaneous) expressed over time by an entity decision, finding one or several brands taken in an overall, according to a decision process.† In this definition, loyalty requires: A repeat purchase behaviour resulting from several background variables and complement each other; A positive attitude of consumers that must be controlled or directed. This attitude reveals a favourable perception towards the brand, service, differentiating it to the loyalty from routine behaviour. For others loyalty rooted quality and delivered on the positive gap between perceived expectations and post-purchase evaluation. For Shapiro and Varian (1999) loyalty is to the consumer when efforts to change brand, product or supplier are too large to expect a significant gain change. The authors of this school of thought attempt to explain loyalty by exit barriers that prevent a kind of free choice of the client (a client may be considered faithful to a company only because it has characteristics of geographical proximity). Another school of thought on the loyalty is that which gave birth to the management of customer relationship management (CRM) with the emergence of ideas of Life Time Value. It aims to analyze the lifetime value of its current contribution but also on the basis of its potential to better allocate the resources of the company. It is now for an analysis in terms of portfolio of clients (each client has a value for the company that can be measured by the margin gen erated). Customer loyalty can be defined as the tendency of a customer to choose one company or product/service over another for a particular need. Customer/s can be described as being brand loyal because they tend to choose a certain brand of product more often than others. Customer loyalty is evident when it is the customers who make choices and take actions. Customer may express high satisfaction levels in a survey with a product or company, but there is a big difference between satisfaction and loyalty (Kumar (2008). Loyalty is shown by the actions of the customer, who can be satisfied and still not be loyal. The satisfaction with the product is ultimately a condition for loyalty. In fact, satisfaction is necessary for loyalty but not sufficient. It is true that the satisfaction is not only based on the product and service but also the relationship with the staff. Satisfaction towards the product concerns intrinsic attributes: quality, features, design, durability, benefit. Ultimately, th e quality-price emerges as a global assessment. The service specifically covers guaranteed delivery, solving problems and handling complaints. It introduced the relational aspects of accessibility, courtesy, competence and communication. Experience has shown that the first reason why customers leave a company with whom they do business, is that they do not feel that their needs are important to the company, and vice versa for the remaining loyal to the company for a long time, they feel valued and important. This perception and feeling to be considered is the emotional bridge between customer satisfaction and customer loyalty (Ghaury and Cateora 2006). Companies use a series of programs as relationship marketing, Database marketing, permission marketing or customer relationship management (CRM). Loyalty has a direct effect on sales of a company, and even better on its profits. However, the increased level of loyalty stems directly from the attitude and behaviour staff to clients. Motivation staff is the most powerful vector loyalty which itself contributes to profits. Meanwhile, business processes influence largely on how the staff behave with customers. It is in the interest of the company to develop a long-term relationship with clients where both parties benefit each other. It is much less costly for the company to keep its existing customers than to seek new ones. The scale of customer loyalty has 5 types of customers starting with: Suspect: A suspect is someone who comes across the companies promotion. They are a potential suspect for the company. Prospect: If the person is interested in the promotion they become a potential prospect. Customers: A customer is someone who purchases either the product or service. Clients: Clients are those who come back to the company. Advocates: Promotes the business on the companys behalf. They are so happy about the product/service that they tell others. (http://www.learnmarketing.net/ladder.htm Accessed on 02/08/2009) Marketing And Loyalty There are many definitions of marketing applying to loyalty programs. Several of them have focused these objectives in view of the value of the customer more profitable for the company. Today, programs and loyalty cards are found everywhere on standard credit cards, restaurants, etc Loyalty programs are widespread in all sectors that deliver goods or services used. They rely on marketing databases built from information from the loyalty cards that identify the client and record information about its behaviour. Their rules often refer to the use of methods from the traditional promotional techniques, encouraging consumers to increase and sustain their purchases in order to obtain a reward. In this context, they can be distinguished from the sales promotion of their defensive focus to longer term. The objective of the promotion is offensive, and when it stops, there is nothing that prevents consumers to come back to their old habits (Ehrenberg et al. 1994). In contrast, a loyalty progr am seeks to preserve market share by locking consumers through tangible benefits deferred (promotional techniques) or intangible (individualization, privileges, etc) and acts somewhat like a permanent promotion in the long term. The effectiveness of a loyalty program thus depends on its characteristics and tangible benefits but also intangible, that is to say, the expected value of the potential relationship that is likely to generate and develop. The consumer joining a loyalty program seeks, in making their purchases at shopkeepers, obtaining dividends, gifts. The trader in investing in this program seeks to seduce and imprison the consumer. This method, better known as retention, is actually a rather simple technique by which the consumer is faced with the efforts invested in the bonus points and is losing everything in case of abandonment of the program. A loyalty program is a relationship between the customer and the merchant in which, technically, the 2 parties have benefits. I n promoting their businesses, traders undertake several actions to attract customers. For the management of immediate rewards, they offer special discount store. By managing customer loyalty program, they offer rewards delayed. In contrast to the sales promotion where earnings appear at the same time as the cost or effort, this ratio is reversed in the context of delayed rewards, since an individual must first make an effort to more or less long term for earnings in the future. Investigations on human behaviour have shown that some individuals possess a strong motivation to engage in efforts leading to the award of future earnings (Atkinson 1957, Nicholls 1989). It is this aspect that loyalty programs appropriated in the construction of systems with delayed gratification the aim of managing the length of the relationship (retention) and discrimination. (Meyer-Waarden (2002). P. 2-88). Curiously this strong motivation is akin to the quest for a reward. In other words, the effort is motivated by greed. Some experts say that consumer motivation fades over time as more becomes aware that the bonus is spaced in time, the more likely he become discouraged with the efforts required for obtaining the reward. (Meyer-Waarden (2002), P 2-89) Thus, programs must allow consumers to obtain the benefits of the program while also locking in this program. To counter this behavioural aspect, 2 types of programs are offered: proportional and landing. The first principle is to proportionately reward the best customers. The second system encourages them to consume more to reach the next threshold points providing more benefits. Thus, it offers a minimum of points to small unprofitable consumers, maximum points for customers who are very profitable, and few points to very large consumers who buy anyway. (Meyer-Waarden (2002). P. 2-89) Greed is thus increased to obtain a value of gift supported by the consumers effort. The number of points necessary for obtaining a reward is related to the amount invested in the market by the consumer. By cons, consumer choice to join or not this kind of program that demonstrates the lure of gain accessible to long-term investment requires not only money but also time. There are several types of loyalty programs. Some programs offer a specific product free after a number of agreed purchase (coffee, compact disk, etc..) Or reductions applicable on each purchase while the issuers of credit cards offer privileges such as trave l insurance and car insurance during a rental. Some cards also allow a percentage discount or return money. In practice the system of loyalty cards is simple. It is generally sufficient to consumers to use when buying the card issued or accepted by the merchant to qualify for benefits. The card companies also offer credit to their customers bonus points programs. Unlike cards issued by participating merchants, using credit cards leads automatically, no matter where it is used, the accumulation of points and can sometimes match the accumulation of these points to another program loyalty. It is important to mention the strategy department stores growing strongly consumers use their credit cards to earn double the points they would get by paying cash or get loyalty points better at the price of an interest rate up to 28.8%. More specifically, programs that offer frequent flyer points accumulated encourage consumers to use the card as often as possible when making purchases to earn poin ts available for every penny spent, which will be redeemable against products or services available through a catalogue of premium or cons of coupons or discounts available with designated partners. (Benavent. Christopher. and Lars Meyer-Waarden. 2001. Loyalty Programs: Strategies and Practices). Some loyalty card segment their customers by offering them the opportunity to pay an additional fee to join an enhanced program that offers them a better ratio spent pounds / points accumulated. The holders can be considered as incidental to their privileged relationship with the issuer of the card. From the outset, the consumer, by joining the loyalty program, provides data that feed the database of the issuing company. Subsequently, all transactions for which the loyalty card is used by the consumer are stored in this database comes to prepare a record of its habits. The program relies on both the declarative, where the consumer fills out the questionnaire affiliation, but also on buying behaviour, thanks to its history. (Frenove, A.S. Hivet, N. Joly, P and Josquin, C. 2003. Topic: The Ethics of supermarkets). The ultimate goal of these programs, in addition to customer retention is to allow traders to analyze the data collected in order to increase the value of the customers shopping cart. The Concept Of Customer Life Cycle And Types Of Loyalty The Concept Of Customer Life Cycle: One of the key concepts of customer-oriented marketing is the life cycle dynamics of the customer, based on the idea that the flows of revenues and costs vary over time as requirements change in customer / business relations, contrary to the classical analysis and static demand. The first feature of the approach is that it is done individually and not aggregated, underscoring again the importance of marketing database, made possible thanks to the performance of information technology. Another interesting aspect is that the analysis is performed dynamically. The main idea is that the opinion of a client may occur more or less intense, and we can assume that it is forming a cycle. Practically, these cycles represent changes in purchasing power, but also modes, changing preferences, the phenomena of learning and forgetting. These cycles depend on several factors: the first is age. During the aging characteristics of opinion trends, tastes and attitudes can occur. Aging is characterized by a higher loyalty, more conservative, more risk aversion. Another factor is the generation based on the assumption that successive generations have value systems and own beliefs relatively distinct from others. This generation effect partially covers the different types of experiences. This manifests itself in innovative behaviours that vary with the gap between innovation and generation. This management based on cycles of life is clear to solve three problems: acquiring the customer, maintain, expand consumption and profitability. According to Dwyer, Schurr and Oh (1987), in the sense of relationship marketing, the life cycles of the relationship between a brand, product and a consumer have three distinct phases characterized by changes over time the amount used: (1) initialization or acquisition, (2) maturation or development and (3) breaking. The beginning of the cycle is quite understandable and is in customer acquisition, with a time of discovery of the other as a potential partner. Both parties calculate the attraction of the relationship, the costs and benefits of continuing it. Marked by the process of adoption and learning, this phase is characterized by a positive rate of consumption growth, but with high costs. In a second phase, presumably the consumers level of consumption stabilizes after having fully explored the use of the service. The expectations of the relationship and its benefits are confirmed, which leads to a continuation trade and then the notion of commitment, which results in the ignorance of competitive offers. Incomes of the company increase first and then level off as costs decrease. Finally, a third cycle is where a revival / reactivation, retention or separation from the client must be considered because the contribution weakens. The decrease in sales of service may occur at any time or gradual ly, indicating a process of wear or a more brutal, reflecting the substitution phenomena. Indeed, the dissolution occurs when the unmet expectations of increased transaction costs, the weakening of the switching costs of changing needs. Both partners must make a trade off between the benefits and costs brought by the relationship to decide whether or not its continuation. Any company engaged in the marketing approach dynamic client needs to adapt its strategy according to these phases. Three types of strategies should be considered in terms of life cycles that match: The customer acquisition, The loyalty and customer retention, And the augmentation of customer loyalty which represent a real challenge. Abandonment is considered when the costs of retention are higher than income generated by the client. (Abandonment=Costs loyalty > Income generated by the client). Once the company has determined the position of the life cycle by customer segment, it becomes clearly evident that this strategy must lead to an individualized approach to lead to a balanced allocation of resources. The problem is that each individual has a different value each time t for the company, which requires segmentation based on the potential and value of customers. Types Of Loyalty Customer loyalty is the result of well-managed customer retention programs. Before developing these successful programs, its important to know there are two types of loyalty: behavioural loyalty and the emotional loyalty. Behavioural loyalty is the loyalty to a brand demonstrated by repeat sales and responses to marketing campaigns by the customer. He behaves exactly like the company wants, by purchasing good or service. Behavioural loyaltys measures include response rate to direct marketing to the customer base. Emotional loyalty is the loyalty to a brand driven by favourable perceptions, opinions and giving recommendations. The customer feels empathy and attachment to a company or brand and he is willing to recommend it around him. It is better for the company if the customer has the both types of loyalty, but when its not the case specific strategies are developed to achieve both. (Chauffey, Chadwick, Mayer, Johnston (2006)). Benefits Of Efficient Customer Loyalty Management First, a loyal customer will continue its purchases over the years. Its purchase volume should also normally increase simply by economic growth and inflation. It should accept offers for complementary products and additional (Cross-Selling and Up-Selling). In any event, transaction costs should not increase proportionately. Consequently, they will decrease as a percentage of the cost and improve profitability (Kumar (2008)). Finally, a satisfied customer refers an average of 3 customers should in the best case follow the same progression. A study by the Harvard Business School published in the journal of the same name, shows an improvement in the percentage of loyal customers by 5% per year for 5 years to double, not sales, but profits.(CRM Odyssey Inc (2003)www.crmodyssey.com Accessed on the 09/08/2009 Another benefit from customer loyalty is it creates allow to the company to protect its markets from competitors; the more the customer is satisfied, the less he will be to buy to another product or service to the competitors. Automatically barriers are created against the competitors trying to enter in the market(s) (Ghaury and Cateora (2006)). Finally the word of mouth behaviour of loyal customer increase brand awareness. Customer share their positive feelings and experiences with their friends, family or mates when they are loyal to the company or product. They still purchase to the company and recommend it to others. It means a reduction of advertising cost; the money can be used to boost the word of mouth by making strategies to reward loyal customers. Reichheld goes even further in 1996 in his book The effect of loyalty by writing: the benefits of loyal customers are increasing over time and can recruit new consumers at reduced cost by using the legal Customer faithful because it is supposed to be a good speaker for the company.† It also shows in his work as a loyal customer makes purchases more often, he tends to buy for a higher amount and is less sensitive to the variable price. He becomes a captive of the company and therefore gives a kind of barrier to entry for potential competitors. The work of the TARP (Technical Assistance Program Reseach) supports these observations. They show that winning a new customer returns four to five times more expensive than keeping a customer is already active. Jones and Sasser (Jones 1995) focused on the relationship satisfaction / loyalty and showed a sense of satisfaction may not necessarily result fidelity as a loyal customer may nevertheless want to take advantage of a promotion with another supplier, test another product or refer to another offer. By cons, they also show a sense of dissatisfaction may cause disloyalty if dissatisfaction is not taken into account by the company. These gains must obviously be taken with caution because they rely heavily on industries. There is however no doubt that customer retention can benefit a significant leverage effect on profitability. The main reasons are: lower costs for customer acquisition, the net margin updated on the life of the customer to cover these costs; reduced management costs, a loyal customer knows the business better and less prone to use his front office to make purchases (reservations) effect of recommendation; Increased revenue per customer The Cost Of Lost Customers: A defensive marketing is cheaper than an offensive marketing, which often requires a direct confrontation with the competition. The cost of keeping a customer is five times less than the cost of converting a prospect, and it can cost up to sixteen times more to achieve with the new customer, the profitability of a customer acquired. So its the rate of customer retention rate that is essential, and not the attraction. The company must carefully monitor the defection of customers and minimize the amplitude. There are four stages: Define and measure retention. This may be the reuse of the services. Know the different reasons for discontinuation, and identify those which can be remedied. Estimate the lost profit per customer lost. Calculate how much it would reduce defections. Profitability: We have already mentioned the theory of Reichheld and Sasser that a company can improve profitability by 25% to 85% by reducing its rate of defection by 5%. Thus, loyal customers are often more profitable than occasional customers. Specifically, in the service activities and the Business to Business, customers of a company tend to increase their purchase from the company as they know it and appreciate it better. A positive word of mouth: In many cases, loyal customers of a business will spontaneously promote to their surroundings, and become, through word of mouth, very effective recruiters because disinterested and credible. For all these reasons, the loyal customer service of a company is considered a real capital, called the customer capital. Retention and its challenges: This new focus puts the customer and his control in centre of our concerns. Given the incredible proliferation of professional works in the field, it seems essential to discuss strategic issues and objectives of retention, by reviewing customer orientation and loyalty policies to give a definition and a clear positioning of loyalty. The retention strategy: Loyalty, recognized as indispensable goal of any customer relationship strategy, not confined to mere promotional programs: Some rules must be respected. Rule 1: Be selective: Customers do not all contribute equally to the profitability of the company. Therefore, retention should be selectively adapting any loyalty action from an analysis of customer value. Rule 2: Propose an attractive loyalty offer and truly innovative. The loyalty offers are numerous, but not all have the same impact. The company can arbitrate according to its objectives between different options: Immediate benefits often focus on value and price (price preference ); Privileges, providing intangible benefits to customers (priority systems, assistance ); Rewards delayed in time, seeking to establish lasting relationships with customers the most profitable and likely to extend their relationship with the company. Whatever the choice of the selected offer, interest for customers is based on five attributes, determining its overall perceived value: The perceived value of any premium or net worth; Attractiveness; Accessibility through time; The freedom given to the customer in the choice of options; Simplicity of the offer. Rule 3: Anticipating the costs: The need to assess the costs in advance of any approach to loyalty is essential. Too often, a company focused on profits resulting from the proposed strategy, without taking into account the costs generated before and repeatedly. These costs may be related to both the growing number of customers affected, and ways and means of dealing with relationships with clients, sometimes completely new to the company. Rule 4: Consolidate and exploit customer information: The challenges that the company have just highlighted described the need to build its strategy of strong customer loyalty for the company. Two main lines of action are considered: †¢ The opportunity to integrate operational databases (sales / billing, marketing ) in a baseline. †¢ The interest of exploiting every opportunity to contact customers to gather information about them. This database will allow the tracking of the customer relationship over time, and identification of customer profiles profitable and unprofitable, which will determine the choice of targets to retain. Problems Linked To Customer Loyalty Difficulties In Marketing: Obtaining a good efficiency requires a good understanding of customer behaviour and causes of abandonment. One must distinguish the causes of termination which are inevitable (and often unpredictable) from other, more or less predictable and can be combated. The causes are unavoidable, for example: a change of personal or professional lifestyle, financial problems, death Preventable causes are: inadequate tariff, a history of poor service and complaints. The challenge is to build something, based on information often dispersed. In anticipation of the termination for inadequate tariff, must be able to say what was the invoice for each client if they had chosen the optimum rate? How much would he have saved? From what current difference between invoice and optimum bill is there a risk? To anticipate the claims for termination, you must classify all types of call to customer service (there are easily hundreds) and identify those that increase the probability of termination. We must also take account of differences in behaviour related to age, family status, and place of residence and recover to the extent possible this information. Difficulties In Management Retention also poses problems of management, for example the coexistence of a culture of acquisition and a culture of loyalty: In a young market, corporate culture is naturally directed towards the acquisition. This orientation manifests itself in several ways, for example, budgets are allocated primarily to sales, what is important here is the market share of sales. In these circumstances it is difficult to make a place to loyalty because it is cultural opposition on both fronts: its budget is in competition with the acquisition, because what is important here is the retention of customers and not flow of customers. Difficulties In The Organization: When the market is young, the sales should be focused on conquering, the measure of the rate of effectiveness is still difficult, and loyalty is part of the Marketing. Then improving customer knowledge, customer service records terminations, understand the causes, loyalty becomes profitable and worthy of large budgets, customer service becomes legitimate to ensure loyalty. In consumer, all sale actions are public, as far as loyalty is confidential. Loyalty is indeed a clear competitive advantage. It allows to keep or to take market share in all discretion. Confidentiality is necessary for a second reason: do not create perverse behaviour on the part of customers, who know the rules of the game could benefit for future benefits. (Jean Baptiste COUMAU and Henri WIDMER, La Jaune et la Rouge,2002) Rejection Of Customers: The approach of loyalty can lead to bias by virtue of its objectives: there is concern that the benefits accorded to consumers more loyal to the product or service concerned and not the enterprise. There is a risk of great loss of power marketing consent. Moreover, the strong competition leads to a generalization of loyalty operations that can not only cause fatigue but also a rejection of the approach by customers. The multiplicity of material resources such as loyalty cards generalized in various companies in portfolios causes both a reaction to the trivialization of operation for the customer and a loss of power to the business on target. The implementation of a loyalty operation is tricky: the company must choose carefully because the target must be loyal customers, those holders of profits. This targeting is difficult and requires the development of a database of well-informed. This base is also used to monitor quantitatively and qualitatively loyal customers. These are consider ations of costs related to these investments in information that may be a limit. (Fotso Tagne Achille Rostand, La fidelisation client http://www.ougagner.fr/fidelisation.html Accessed on the 09/09/2009) Means And Factors Influencing Loyalty Factors Influencing Loyalty If they are well structured and well implemented, customer loyalty programs cited above can bring measurable benefits to the company that would stand out positively of competition by reducing costs and in the same time increase its income. This situation is favoured by: Attracting new customers; A high retention rate of existing customers for a long period; Increasing the frequency of visits by the existing customers; Increasing expenditure on new and existing customers; Making customers in good conditions so they feel appreciated and satisfied then they promote products or services through word of mouth around them. (Memberson (2008) http://www.memberson.com/Loyalty/CustomerLoyalty.aspx Accessed on 01/08/2009) Some factors are essential to create and maintain the Customer loyalty. Showing 6 success factors that make some companies

The Controversy Over Internet Censorship Essay example -- Television M

The Controversy Over Internet Censorship   Ã‚  Ã‚  Ã‚   For many people, using the Internet has become practically a new way of life, especially for college students and the like.   Various types of information can be accessed at the touch of a button: anything from encyclopedias, to surveys and essays, to articles from magazines, and adult sites.   Anyone who pays for their Internet service is usually offered space for his or her own web page, and even many free services provide space for personal web pages.   All of this available space can be used for any number of reasons: posting newsletters for community groups, advertising for businesses, or just voicing one’s opinion.   For those of us who know how to use this information, or at least how to find what we need out of it, it’s a very good thing. But what about children?   If adults can access this information with such ease, what’s stopping kids from checking it out too?   Who decides what’s appropriate for kids and whatâ€⠄¢s not when their parents aren’t constantly leaning over their shoulders?   And what about posting things that may be offensive to other people, no matter what age they might be?   Ã‚  Ã‚  Ã‚   With easy access to the Internet and the multitude of Internet services providing all this free web space, many people decide to take advantage.   A person may have a very strong opinion about a subject and feel the need to voice that opinion on a personal web site, whether it is for the purpose of talking about his or her self, or informing others of a particular issue.   What happens when it’s an opinion that some think is funny, yet others find hurtful and offensive?   Can sites like this be censored in order not to offend people?   But what about the people who find it amusing?   Isn’t t... ...hould take in to consideration the thoughts and feelings of others who may be offended, and should also be aware of the influence their information can have on children and others.  Ã‚        Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Works Cited Legislation to Repeal the Internet Censorship Provisions of the Communications Decency Act.   Ã‚  Ã‚  Ã‚   Electronic Privacy Information Center.   19 Jan. 1997. Is There a Right to Speech that Advocates Illegal Acts or Violence?   Electronic Frontier  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚   Foundation.   Racist Speech on College Campuses.   Electronic Frontier Foundation.   Marriott, Michel.   "Rising Tide: Sites Born of Hate."   New York Times.   18 Mar 1999.  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚